Online Bill Viewing and Bill Paying

(American Express, Discover, Mastercard or Visa)

Getting Started

To gain access to your online account you will first need to have an email address on file with us.  If you do not have one or are unsure, please give us a call at 361-771-4400 and we'll get you set up.


Your member number and your password are required to log-in to the bill viewing and payment area. Your member number is your account number minus the last three digits. If your account number is 12345001 (or 12345-001) then your member number is 12345. When you click a link on this page to go to the bill viewing and payment area, the first screen that greets you has three buttons; "Customer Log-in," "Contact Support," and "About." Read this page fully. For more help, click the "About" button.

Click here to view or pay your bill.


If you are paying your bill after the cut-off date, it is recommended that you call the Jackson Electric Office and advise us that you have made payment.

Member Handbook

This handbook provides you with lots of useful information about Jackson Electric Cooperative.  Click Here to view our member handbook and learn what it means to be apart of the "Co-Op Family"!